Friday, August 10, 2007

What to do if TeleBlend is giving you the runaround

If you're a paid subscriber to TeleBlend and you're experiencing outages, lack of voicemail, no incoming, no outgoing, etc, etc, etc, you need to do two things:
1. File a dispute with your bank or credit card company for the charges. If they ask why, say it's for failure to provide advertised services.
2. File a complaint with the FCC. Same thing, failure to provide advertised telecom services for which you've paid. If your number port is being held up or stolen by TB, and you can get documentation from your new provider, cite that as well.

I'd say call their CSR lines, but apparently, all circuits are busy :-/

TeleBlend - Final Verdict

All it takes is a quick (well, maybe not "quick", since there are TONS of posts) glance at the SunRocket forums on DSLReports to see that TeleBlend has bitten off more than they can chew. Some examples:

So, what's my verdict: STAY AWAY FROM TELEBLEND. IMHO, they won't be around for more than 6-12 months, if that. Go with another established provider. I've made the switch to ViaTalk (using the instructions I've posted here) and haven't looked back.